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Transform IT to grow your business!
Improve productivity, reduce maintenance costs and maximize service levels!
Application maintenance can be classified under the following categories:
- Correction: We can enhance, re-engineer or customize your solution, tackling minor and major issues that trouble or hamper system performance and functionality.
- Adaptation: We ensure that your software and hardware work stably and reliably in the new, altered environment at all times.
- Perfection: It is the maintenance done keeping in mind the long-term goals.
- Prevention: We ensure that bugs and glitch do not crop up anytime in the future.
Our Approach
Automation Led Smart Ops:
Our automation led smart ops strategy helps in digitally reimagining IT landscapes, while aligning IT objectives with business priorities.
Enhanced value realization with business alignment:
Our aim is to ensure that IT delivers true value to the business and has the optimum impact in daily activities. We help enterprises enhance and realize value by:
- Identifying and aligning the operational SLAs with Business KPIs
- SLA / KPI based delivery
- 24×7 Global Delivery model to ensure business continuity.
Transformation inflight :
We provide continuous support for constant improvements, transformation and innovation
Flexible support models to meet your company needs
Offshore Model
Blend of both (Offshore & Onsite)
Offshore Model
Offshore delivery model entails that all Application Support & Maintenance (ASM) is done on Fiidus premises. The offshore dedicated ASM team, works within predefined processes, thereby making this model the most cost effective.
Onsite Model
Blend of both (Offshore & Onsite)
Offshore Model
Onsite delivery model entails that skilled Fiidus professionals are deployed on the client's premises. This delivery model is viable only, if there is need for a specific resource type or if post-deployment support is imperative.
Blend of both (Offshore & Onsite)
Blend of both (Offshore & Onsite)
Blend of both (Offshore & Onsite)
This model, a combination of both onsite and offshore, is the best of both worlds, and results in optimized costs and maximized efficiency. This model allows for scalability and has enormous operational benefits.
Why choose us?
- Free your in-house IT resources to focus on core competencies.
- Overall cost reduction.
- Increased productivity.
- Improve service response and resolution time.
- Enhanced system stability, performance and adaptability.
- Increased security.
- Faster time to market.
- 24/7 Help Desk (Support Center).
- Flexible support & pricing models.